Welcome to Pelham Developments

Here are the answers to some of the most common questions we are asked about the development. Of course, if you have other questions that are not covered here please don't hesitate to contact us & one of our friendly sales team will be more than happy to help.

How do we reserve our Princes Gate Home?
Firstly check availability and selling price with the Sales Information Centre on the particular property that you are interested in. A Reservation Fee is payable (normally £250) which will reserve the property for a number of weeks, usually 4 or 6 weeks, during which time, Exchange of Contracts must take place. Completion will usually follow 7 to 14 days later or when your new home is ready. back to top
Do we get a choice of finishes?
Depending on the stage of construction you can usually choose from an extensive range of finishes which normally includes kitchen units, worktops, wall-tiles and wall colours. All the properties include quality stainless steel kitchen appliances and sinks, and attractive white sanitary ware with chrome accessories as standard fittings. back to top
Can we have extras/alterations to our new home?
Depending on the stage of construction we can incorporate extras from our standard list and carry out minor alterations to our standard specifications. The Sales Negotiators have a list of extras available, and are only too happy to work with you to tailor your new home to meet your requirements. back to top
What warranty is provided?
The warranty is in effect our 'insurance policy' to ensure that your new home is built to the standards laid down by Zurich, NHBC or other 3rd party insurer, and also to ensure that any problems arising with your new home are dealt with by the builder of your new home. In simple terms, the builder has a responsibility to rectify problems that arise within the first two years (that are due to defective materials and/or workmanship), with the warranty offering a Structural Warranty for a further eight years. This warrenty period covers major structural problems i.e. foundations, floors and roof structures. back to top
What happens on handover day?
The Sales Negotiator will hand over the keys to your new home and explain how all services, appliances, alarm systems etc work. He or she will also ask you to inspect your new home, which we hope you find to your liking. However if there are any minor items that require attention, a note will be made of the items and we will arrange for them to be attended to as soon as possible. The Sales Negotiator will take the meter readings and ensure that final bills are sent by the service providers to Princes Gate for prompt payment. Finally you will be asked to sign a form acknowledging the receipt of keys, and that your new home is to your satisfaction. back to top
What happens if minor problems occur when we have moved in?
Despite our best efforts, sometimes problems, usually of a minor nature, can occur. If this happens, please report these to the Sales Negotiator on site (not the Site Manager) and he / she will see that the items are dealt with as soon as possible. Urgent matters are normally attended to straight away, with general non-urgent items taking a little longer. back to top